FREQUENTLY ASKED QUESTIONS

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Here are some of the questions we are asked most frequently

About Lab Testing

Get an accurate snapshot of your overall health

Sexual Wellness

Questions about your family? The answer lies in your DNA

Paternity Issues

Get answers to life’s most personal questions.

Drugs & Alcohol

Peace of mind for employers, employees, parents, and families

Access & Confidientality

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No Insurance, No Problem!

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ABOUT LAB TESTING

A Sethi Labs medical assistant or phlebotomist will gently draw the necessary amount of blood or collect any other appropriate biological specimen needed for the specific test, label it appropriately, complete needed paperwork or chain-of-custody documentation, and send it to our accredited/certified laboratory partner for analysis. Test results will be delivered back to the location where the test was purchased, and if you request, they will contact you to advise your test results are ready for pick-up or other approved method of delivery. Most test results are available within 24 – 72 business hours after specimen collection.

Sethi Labs empowers you to Take Control of Your Health. Many illnesses and diseases can be identified and prevented by managing your healthcare proactively, and working with your physician when test results are out of the normal range. Knowing the results of your tests can help you make educated decisions that can ultimately improve the quality of your life. Depending on the type of test, test results can also answer social questions, from paternity to drug abuse, and allow tested parties to better evaluate their next decision steps.

The results are in an easy‐to‐read format that clearly states if the test is within the normal range, positive or negative; or in matters of family relationship DNA testing, the statistical probability of relationship. You are encouraged to share your test results with your physician if the results are not within the normal range.

No. Sethi Labs makes every effort to keep our customers satisfied while providing excellent service in delivering the tests you have requested. Once the test has been collected and sent to the laboratory, we will be unable to provide you with a refund. A draw center is a location where a test is ordered, the specimen is collected, proper paperwork completed, then sent to the appropriate laboratory testing. Sethi Labs is a draw center.

Sethi Labs follows all HIPAA guidelines and state regulations regarding distribution of test results. You can choose to have your test results mailed, faxed or come by to pick them up. Written consent is required to provide a copy of your test results to any party other than you. Confidentiality and discretion are of the utmost importance to Sethi Labs.

Sethi Labs is able to e-mail certain lab test results to our customers. We must follow all HIPAA guidelines and state regulations regarding distribution of test results. All release of records must have a signed authorization from the consenting individual before results are released in any matter. Tests such as HIV are not allowed to be sent via e-mail or fax due to federal regulations and need to be picked up in person.

No appointment is necessary. However, scheduling an appointment can be beneficial. The medical assistant will have all the proper supplies and documents ready and waiting for your visit; thereby, reducing any wait time to get you back to your daily activities quickly. You can easily find a store location in your community, call or schedule an appointment online.

We know your time is valuable. Most of our customers are in and out in 15 minutes or less, unless a specialized test is ordered where specimens must be collected within specific time ranges or in cases where the donor is unable to provide a specimen at the time of collection, such as during a urine drug test.

No. Each of our store locations has a physician that oversees the testing performed and test results. However, your physician can send you with a formal order for lab tests and we’ll be happy to fulfill that also.

Most test results will be given to you within an average of 24 – 72 hours. However, depending upon the specific test you order it may take additional time. To see the turnaround time for specific tests, please use our Test Finder for more detailed information.

If you have any questions regarding the details, application or components of a test, feel free to ask the staff person at the location where the test was ordered. Sethi Labs does not interpret test results, diagnose or treat. If you are concerned or wish to discuss the results of your lab test, we encourage you to call your physician.

SEXUAL WELLNESS

For additional information about specific STDs, visit the Center for Disease Control (CDC) and AIDs.gov.

Yes. Even if you use condoms, there is a chance of getting STDs, such as herpes. This is because some STDs can affect other areas of the genitals besides where the condom covers.

“Non-reactive” means that no antibodies or infection can be detected so your result is negative.

Even though you have tested negative, you may still need to be tested again in the future. Depending on the STD, antibodies or infections have a window of time that they may not show up in your blood or urine sample. If you suspect exposure and have a negative test, it is recommended you be retested in 6 weeks. If you are leading a lifestyle that will put you in possible transmission contact with infected people, it’s suggested that you be tested routinely.

PATERNITY ISSUES

Yes, depending on the type of specimen available, or members of the family within the paternal line that are willing to participate in a DNA test. If an autopsy was performed at the time of the alleged father’s death, the medical examiner may have a blood stain card, which would contain his DNA. The family member with power of attorney would need to request that the blood stain card be released to the laboratory for testing. In cases where there are no direct specimens available for the alleged father, other types of family relationship DNA tests may provide the information needed to establish paternity, especially when you need to seek social security or other benefits, or for inheritance purposes. The rule of thumb is the closer the family members are to the alleged father within the family tree, and/or the more paternal family members that participate, the stronger the probability of relationship, which is critical when seeking legal admissibility and acceptance for these reasons. Ask your local medical assistant about grandpaternity testing and other possible DNA tests.

Any participant in a DNA test, or legal guardian of a participant have rights to a copy of the test results unless they relinquish those rights and it’s documented on the chain-of-custody form at the time of collection, and all parties acknowledge and sign that they agree.

Ask your local store’s medical assistant. Some locations will allow you to pay a portion of the test at the time of the specimen collection, then pay the remaining balance when you pick up your test results.

No. In order for a paternity test to be accepted as legal evidence, the alleged father will need to provide formal identification and complete his portion of the required chain-of-custody documentation.

Paternity and DNA tests are 100% accurate. The results of paternity tests are statistical calculations, and will be reflected as a probability of paternity, or a probability of relatedness, depending on the type of family relationship you are trying to establish. Our DNA testing partner is accredited by the most recognized and accepted governing agencies, so you can trust the quality of your test results.

No, we do not offer people locator services. However, we can direct you to some of the local private investigators we work with if you wish to try and find him. Ask your local store’s medical assistant for a referral.

Yes. Sethi Labs offers a prenatal paternity test with no risk to the baby. It involves a simple blood draw from both the mother and alleged father. Click here to learn more, or contact your local store’s medical assistant for additional details.

Yes. We have over 170 locations nationwide, and are able to easily facilitate specimen collections in other parts of the country. If the participating person lives in an area where we do not have another Sethi Labs location, we will contact other specimen collection providers to coordinate the test on your behalf, subject to an additional collection fee.
No, mother’s participation is not required, but is encouraged. Since one half of the child’s DNA is contributed by the mother, the laboratory can compare her DNA to the child’s to determine her genetic contribution. The DNA remaining must then match the alleged father to be included as the father. Also, the probability of paternity is statistically higher when the mother participates in the test since the scientists will have known parental information available. A high probability of paternity can still be obtained without the mother’s DNA though.
An Informational Paternity Test is purely for information only. No identification is required to perform the test; therefore, the test results will not contain the names of the tested parties and the results cannot be used for other purposes, as defined under the Legally-Admissible Paternity Test, below.
Yes. Other biological specimens can be used, such as blood, hair follicles (not cut hair), seminal or vaginal fluids, skin, bones and teeth, among others. In situations where DNA testing must be discreet, check with our medical assistant for other options. We can generally accept other items and materials suspected of containing DNA, though we cannot guarantee the DNA’s viability or presence due to possible contamination, age, improper storage or other factors.
In most cases, DNA is collected from participating tested parties with a soft swab that looks similar to a long Q-tip. The swabs are rubbed on the inside cheeks of the mouth of all tested parties. The swab collects skin cells that contain the DNA.

DRUGS & ALCOHOL

Once a drug is ingested, it takes between 7 – 14 days for it to appear in the hair shaft. Every ½” of hair equals an approximate 30 day period. The standard hair follicle drug test covers a 90 day period; however, hair drug testing can be performed for shorter or longer periods of time, depending on the length of the hair.

Rapid screenings done in our facility or at the laboratory use the same methodology, enzyme-linked immunoassay. The laboratory uses an automated process to perform the screens. If a lab-based screen is presumptive positive, it can then be immediately sent to confirmation testing. Lab-based drug screens also cover confirmations and medical review, if needed. Rapid drug screen specimens can also be sent to the laboratory for confirmation if the results are presumptive positive. An additional fee is then charged for this service. Medical review is also available for an additional fee.

Yes, for an additional fee, we can send the specimen to a laboratory to confirm the presumptive positive result. Confirmation takes 48 – 72 business hours after the screen is completed. Medical Review Officer (MRO) review is also available if legally prescribed medications may be causing the positive result.

Yes. Sethi Labs store locations offer DOT drug testing services. Personnel are DOT-qualified to collect the specimens needed to perform the test and our laboratory partners are SAMHSA certified as required by the DOT.

A drug screen is an initial test that screens for specific categories of drugs, and can be performed quickly with rapid drug testing kits. It cannot differentiate between individual drugs; therefore, a confirmation is highly recommended to confirm the screen findings. A drug test is a combination of an initial, lab-based drug screen with a confirmation if the screen is presumptive positive.

ACCESS & CONFIDENTIALITY

Sethi Labs follows all HIPAA guidelines and state regulations regarding distribution of test results. You can choose to have your test results mailed, faxed or come by to pick them up. Written consent is required to provide a copy of your test results to any party other than you. Confidentiality and discretion are of the utmost importance to Sethi Labs.

Sethi Labs is able to e-mail certain lab test results to our customers. We must follow all HIPAA guidelines and state regulations regarding distribution of test results. All release of records must have a signed authorization from the consenting individual before results are released in any matter. Tests such as HIV are not allowed to be sent via e-mail or fax due to federal regulations and need to be picked up in person.

Yes, Sethi Labs is required by law to keep records on file for 7 years.

Most lab tests can be ordered anonymously. If you choose to test anonymously, you will be required to provide a birth date and/or show your sales receipt to ensure the test results are provided to the correct tested party. If you choose to pay for the lab test by credit card (for security reasons); will use a test result as evidence in court (such as a paternity test); or taking a corporate drug screen, a valid ID is required.

Customer privacy is extremely important to Sethi Labs. All personnel are trained on HIPAA regulations and compliance, and follow these critical guidelines. Customers have the option of ordering a test anonymously when it is appropriate, and to choose which method to receive their lab test results (U.S. Mail, Fax, Pick Up). If a customer chooses to test anonymously, they will be required to provide a birth date and show a sales receipt for verification prior to receiving test results. Lab test results will not be distributed to any other party without formal written consent that authorizes us to provide test results to other individuals or your physician. Because Sethi Labs does not accept insurance, your results are not provided to your physician without your written consent, or a formal written doctor’s order for the lab tests. Sethi Labs does not submit your lab tests results to your personal medical record. However, you may provide the results to your physician if desired and at your discretion.

NO INSURANCE? NO PROBLEM!

Sethi Labs does not accept medical insurance. In some cases, your lab test and its payment may be accepted and reimbursed by your insurance company in accordance with the terms of your policy. Please check with your insurance company. Cash and all major credit cards are accepted. Sethi Labs also accepts most health savings account credit or debit cards associated with a major credit card.
Our tests are not free; however, they are very affordable to match most budgets.
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